FAQ

Frequently Asked Questions

TICKETS

Q.Where can tickets be purchased?
A. We recommend making reservations in advance through Naver and Interpark, but tickets can also be purchased on-site. ickets reserved in advance will not be delivered separately; you can enter after confirming your mobile ticket on-site.
Q.How much are the ticket prices?
A. For general visitors aged 36 months and above, the ticket price is 25,000 won. (Free for children under 36 months with proof). Other discount information can be found at the ticket purchase links.
Q.Is reservation required?
A. Since the exhibition operates on a staggered entry basis, we recommend making reservations in advance through Naver and Interpark. You can purchase tickets on-site for sessions that have not reached the viewing capacity.
Q.Can I change my already booked tickets to a different date or time?
A. For unused tickets that have not passed the date and time of use, changes can be made by canceling the entire reservation and repurchasing. Partial changes to the number of people in a reservation are not allowed. There is no change fee.
Q.Can tickets be transferred to others?
A. Ticket transfers or shares are not allowed. Ticket details can be changed only through refund & repurchase process.
Q.How can I get a refund for tickets?
A. For unused tickets that have not passed the date and time of use, cancellation and full refund are possible. After the refund request is received, it may take up to 5 business days to process.
Q.What is the ticket confirmation process?
A. Please present your mobile ticket message at the information desk.
Q.Is there a group purchase discount?
A. A 20% discount is applied for groups of 10 or more.
Q.Are there any additional discount benefits?
A. A 20% discount is available for seniors over 65, national merit recipients, individuals with disabilities, and military personnel (with necessary documents or ID). Early bird discounts, return visit discounts, and seasonal discounts are also available.For more details, please check the ticket purchase link.Discounts are only applicable to the individual eligible for the discount (companion and combined discounts are not available).